Establish Service - Residential

Establishing Residential Service

To establish service, all members must pay a refundable $5 membership fee, a connect fee, and a deposit. Current members are not required to pay an additional membership fee, as multiple accounts can be held under one membership. To establish an account for a new home, construction fees may apply.

Residential Deposit Schedule and Required Paperwork

Before establishing a new residential account, a security deposit may also be required based on a credit rating system and the following schedule:

Credit Score Cost to Establish Service
Green $55.00
Yellow $115.00
Red 2x highest bill

Worried about a high deposit? Learn about Pay•Your•Way prepaid service. 

Applicants for service will also need to submit a copy of their driver’s license, a signed lease agreement or closing papers, and a completed SRE Membership Application. Renters applying for service are required to complete the New Service Rental Agreement and a residential service application and lease agreement.

Establishing an Account at an Existing Southern Rivers Energy Service

If a member completes all applicable paperwork, fees, deposits, and any other paperwork necessary before 2 p.m. Monday-Friday, service will be connected on the same day. After 2 p.m., the service will be connected on the next business day.

Establishing an Account at a New Location

After applying for service and paying all applicable fees and deposits, contact your county building and zoning office to get your building permit number. Bring that permit number when you meet our staking engineer on-site to discuss options and develop a plan to serve your new home. Your new service should be completed within fourteen days of the inspection date by the county planning and zoning inspector. Construction fees may apply. The cost to extend a line to a new premise depends on the square footage and many other variables that must be determined by the staking department upon completion of a site visit and meeting with the member. Please contact customer service at 770-358-1383 to begin that process.

Manage Membership

    Submit the form below to start your application process.

    Once we receive your request to establish service, a customer service representative will contact you to set up your account. Response time is within 24 hours on weekdays, but will vary on weekends and holidays. You will still need to complete a residential application, pay the $5 membership fee, connect fee, and deposit before establishing service.

    Type of Service
    Is the billing address same as the service address?
    Business Information
    CAPTCHA
    This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.