Apply/Disconnect Service

Apply for service at an existing location:

If you are applying for service at an existing location, first contact a Customer Service Representative at 770-358-1383 or toll free at 877-358-1383 to set up an account. 

If applying for service at a business, please use our Commercial Application. You may mail it to our office: P.O. Box 40, Barnesville, GA 30204. You may also fax the application to the office at 770-358-9417 or submit it to us in person.

Transfer Service:

If you are transferring your service to a different location, you will need to first contact a Customer Service Representative at 770-358-1383 or toll free 877-358-1383 and provide the 911 address of the new location and a copy of a lease for that property if you are renting.

Disconnect Service:

If you are disconnecting your service, the account holder (the person whose name is on the bill) is required to make the request. Once it has been disconnected a final bill will be issued and applied to the original security deposit that was paid. If the final bill is more than the security deposit, you will receive a bill for that amount which will need to be paid in a timely manner. If the final bill is less than the original deposit, you will receive a refund check within 30 days of the disconnect date.